TRAFFIC ACCIDENTS · PERSONAL INJURY CLAIMS

Injured in a traffic accident?
Protect your right to claim.

In Hong Kong, if a traffic accident is caused by someone else's negligence, an injured pedestrian, passenger, driver or motorcyclist can generally claim personal injury compensation from the party responsible and their insurer. Personal injury claims are subject to time limits. To find out more about your rights, please contact us.

Traffic Accident Enquiry Step 1 of 3

What was your role in the accident?

Choose the closest option. It only takes about a minute.

Three things traffic accident victims often don't know

01

Claims have a time limit, generally three years

Legal proceedings for personal injury generally must be started within three years of the accident (or of the date you learned the injury was significant and linked to the other party). For minors, time generally runs from age 18.

02

Uninsured or hit-and-run? There is still a route

If the vehicle was uninsured or cannot be traced, the Motor Insurers' Bureau of Hong Kong can help with death or bodily injury caused by the accident, but not property damage.

03

Apply for assistance within six months

The Social Welfare Department's Traffic Accident Victims Assistance Scheme applies regardless of fault and has no means test, but the accident must have been reported to the police and you must apply within six months of the accident.

What should you do after an accident?

The information and evidence you keep after an accident often affects your claim later. The following is general guidance; each case depends on its own facts.

Do these as soon as possible

  • Get medical treatment right away and keep all medical records, sick leave certificates and receipts
  • Report to the police and note the report number; drivers generally must report accidents involving injury to the police
  • Note the other vehicle's licence plate, the driver's name and insurance details, and witnesses' contact details
  • Take photos of the scene, vehicle damage and your injuries, and keep any dashcam or CCTV footage
  • Keep proof of lost income, such as payslips, employer letters and MPF records

What you can generally claim

  • Pain, suffering and loss of amenity
  • Medical, physiotherapy and rehabilitation expenses
  • Loss of income caused by the injury
  • Future loss of earnings or loss of earning capacity
  • Other related expenses, such as transport, care and assistive equipment
Not sure what you can claim? Tell us about your situation. Submit Enquiry
Work injury may also apply

Accident while commuting or working?

If the accident happened in the course of your work, as well as claiming against the party responsible, you may also be entitled to compensation under the Employees' Compensation Ordinance (Cap. 282).

  • A traffic accident while carrying out duties, such as on a delivery trip
  • Travelling to or from the workplace in transport arranged or provided by the employer (excluding public transport)
  • Driving transport provided by the employer, as required for work, directly between home and the workplace
  • Travelling directly between home and the workplace within 4 hours before or after work while Typhoon Signal No. 8 or above, a Red or Black Rainstorm Warning, or “extreme conditions” is in force
About Work Injury Compensation

Three simple steps, no long forms

  1. 1

    Choose your situation

    Pedestrian, passenger, driver or rider, injured at work, or the other side is uninsured: pick the closest option.

  2. 2

    Leave your name and phone number

    You can briefly describe what happened, such as the date of the accident, your injuries and whether you reported it to the police, or leave it blank.

  3. 3

    Send via WhatsApp

    The message is already filled in, just tap “Send”. Our team will follow up with you on WhatsApp.

Traffic Accident Claims FAQ

Q1Who can I claim against if I am injured in a traffic accident in Hong Kong?

If the accident was caused by another road user's negligence, such as careless driving or failing to give way, the injured person can generally make a personal injury claim against the party responsible.

Under the Motor Vehicles Insurance (Third Party Risks) Ordinance (Cap. 272), motor vehicles used on the road must be insured against third-party death and bodily injury, so compensation is generally handled by the insurer of the vehicle responsible.

Q2Is there a time limit for a traffic accident claim?

Yes. The time limit for a personal injury claim is generally three years, running from the date of the accident or the date the injured person learned that the injury was significant and linked to the other party, whichever is later.

If the injured person was under 18 at the time, or lacks mental capacity, time generally only starts to run once that is no longer the case. If the accident caused death, the dependants' time limit is also generally three years. The court has discretion to extend the time limit in special circumstances, but this should not be relied on; seek legal advice as early as possible.

Q3Can I still claim if I was partly to blame?

Generally, yes. If the injured person was also negligent, for example by not wearing a seat belt or not watching for traffic when crossing the road, the court can reduce the compensation in proportion to the injured person's share of responsibility, rather than refusing compensation altogether.

Q4What if the vehicle was uninsured, or the driver fled the scene?

The Motor Insurers' Bureau of Hong Kong has operated since 1981, and every insurer offering motor insurance in Hong Kong is a member. If it is difficult to obtain personal injury compensation because the vehicle was uninsured, the insurer is insolvent, or the vehicle cannot be traced, the injured person can seek help from the Bureau.

The Motor Insurers' Bureau only handles claims for death and bodily injury, not property damage.

Q5What is the Traffic Accident Victims Assistance Scheme?

The Traffic Accident Victims Assistance Scheme, run by the Social Welfare Department, provides financial assistance to victims of road traffic accidents or the dependants of those who died. It does not consider who was at fault and has no means test, but the accident must have been reported to the police and the application must be made within six months of the accident. Property damage is not covered.

If the applicant later receives other compensation for the same accident, the assistance received must be repaid. If a claim or legal proceedings are brought, the Director of Social Welfare must also be notified.

Q6What compensation can generally be claimed?

Depending on the injuries and the circumstances, a personal injury claim generally includes:

  1. Compensation for pain, suffering and loss of amenity;
  2. Medical, physiotherapy and rehabilitation expenses;
  3. Loss of income caused by the injury;
  4. Future loss of earnings or loss of earning capacity;
  5. Other reasonable expenses related to the injury, such as transport, care and assistive equipment.

What can actually be recovered, and how much, depends on the medical evidence, proof of income and other facts.

Q7Can I claim if I was a passenger or pedestrian?

Yes. Like drivers, passengers, pedestrians, cyclists and motorcyclists injured in a traffic accident through someone else's negligence can generally make a personal injury claim. A passenger may also be able to claim against the driver of the vehicle they were in, and that driver's insurer, depending on who caused the accident.

Q8If the accident happened while commuting or working, can I also claim work injury compensation?

Possibly. Under the Employees' Compensation Ordinance (Cap. 282), an accident while carrying out duties, or while travelling to or from work in specified circumstances, such as in transport arranged or provided by the employer (excluding public transport), is generally regarded as a work injury.

In these situations, the injured person may have both a work injury compensation claim and a claim against the party responsible. How the two fit together depends on the circumstances, so seek legal advice as early as possible.

Can't find your question? Ask us directly. Submit Enquiry

The content of this page is general legal information only and does not constitute legal advice. Each case depends on its own facts; please contact a solicitor for advice.

Injured in a traffic accident?
Find out what you can claim.

From medical expenses and lost income to uninsured or hit-and-run drivers, tell us about your situation.